Boulevard handles the visit. We handle everyone who never booked one.
Yes, we build around Boulevard. Practices on it have usually already decided that client experience matters, which changes the conversation. You are not looking to be told your booking flow is bad. The gap is almost always earlier: the consult enquiry that came in at 9pm and got a reply the next afternoon, by which point they booked somewhere else.
What we add
Aesthetics enquiries are high intent and short lived. People research at night and book with whoever replies first.
Appointments made through our system appear in Boulevard normally, so your front desk workflow does not change.
Treatment plans depend on people coming back. Lapsed clients get worked rather than quietly forgotten.
Timed appropriately rather than immediately, which matters more in aesthetics than in most industries.
What we do not touch
The client experience you have built is the asset. We do not touch it.
Why it matters
Aesthetics runs on repeat visits, and repeat visits run on follow up. Boulevard will show you who has not been back. What it will not do is reach out to them for you, every week, without anyone remembering to.
The other gap is after hours. A lot of consult research happens in the evening. Whoever replies first tends to get the consult, and for most clinics nobody is replying first.
The free Scan measures reply speed, rebooking rate and visibility before anyone proposes anything. If Boulevard is already covering a piece, we do not rebuild it.
FAQ
No. Boulevard is doing the part it is genuinely good at. We cover enquiries before they become clients and follow up after, which is a different job.
It would if it were written badly, and that is a fair concern. Everything goes out in your voice and is yours to approve before it sends. A generic template does more damage than no follow up in this industry.
No. We work with appointments and messages. Clinical notes and history stay in Boulevard.
You do. Your Boulevard data stays yours and in Boulevard. Anything in our system is exportable whenever you want it.
The free Scan takes about a minute. If Boulevard already covers something, it says so and we do not sell it to you.