Capture every ICBC and WSBC referral. Built to cut the admin. Free your front desk.
BC physiotherapy clinics drown in admin. ICBC and WSBC paperwork eat hours every week. New referrals trickle in by phone, email, fax, EMR, and walk-in, and every channel needs a different response. Automating the boring parts lets physios spend their time actually treating people. That's what we install.
Works alongside Jane.
What we install
AI handles incoming calls, captures the right intake information up front (claim number, GP referral status, MVA date), and books appointments. Built to take the routine call handling off your front desk.
Our flagship for BC physio: dictate a session, get back a fully formatted ICBC CL-19 or WSBC Form 8 with the codes and language ICBC actually accepts. Built to cut the time reports take after a session.
A same-day cancellation is an empty slot that is hard to fill. SMS reminder sequences are built to cut that cancellation rate.
Google Business Profile optimization for the physio categories, ICBC injury-specific local pages, and content built to rank for "physio near me" in your specific city. We build your profile out completely.
When a claim is short-paid or denied, the system flags it and queues the appeal. Sounds boring. It is built to recover money you are owed.
Why us
Every physio tool in BC has to handle ICBC and WSBC properly or it's useless. We built the BC-specific layer ourselves, see our Easyworks Scribe product, also live for BC clinicians.
Physio software built for the US market can treat Canadian insurance as an afterthought. Ours is built for BC.
Every engagement starts with a Blueprint. A physio build can pair the receptionist with Voice → Report, which is built to take reporting time off your physios, and we run it for you every month.
FAQ
Yes. Jane is the dominant EMR in BC physio and we integrate with it natively, appointments flow both ways, charts stay clean.
Yes, Voice → Report outputs accept the codes and language ICBC and WSBC require. Every output is reviewed and editable by the physiotherapist before submission; the AI assists, the clinician signs off.
The AI is configured to sound like a polite human receptionist. We let you adjust the tone, name, and voice. If a patient says they'd rather talk to a person, the call routes immediately.
Start with the free Scan. Then the Blueprint: a written plan, credited to your build.