Capture every ICBC and WSBC referral. Cut admin in half. Free your front desk.
BC physiotherapy clinics drown in admin. ICBC and WSBC paperwork eat hours every week. New referrals trickle in by phone, email, fax, EMR, and walk-in — and every channel needs a different response. The clinics that thrive are the ones that automate the boring parts so physios can spend their time actually treating people. That's what we install.
What we install
AI handles incoming calls, captures the right intake information up front (claim number, GP referral status, MVA date), and books appointments. Built to take the routine call handling off your front desk.
Our flagship for BC physio: dictate a session, get back a fully formatted ICBC CL-19 or WSBC Form 8 with the codes and language ICBC actually accepts. Built to cut the time reports take after a session.
Same-day cancellations cost a clinic $80-150 a slot. SMS reminder sequences are built to cut that cancellation rate.
Google Business Profile optimization for the physio categories, ICBC injury-specific local pages, and content that ranks for "physio near me" in your specific city. Most BC physio clinic GBPs are 40-60% complete; we get to 100%.
When a claim is short-paid or denied, the system flags it and queues the appeal. Sounds boring, recovers thousands a month.
Why us
Every physio tool in BC has to handle ICBC and WSBC properly or it's useless. We built the BC-specific layer ourselves — see our Easyworks Scribe product, also live for BC clinicians.
Most physio software was built for the US market and treats Canadian insurance as an afterthought. We didn't.
Every engagement starts with a Blueprint. Most physio builds pair the receptionist with Voice → Report to unlock the reporting time savings, and we run it for you every month.
FAQ
Yes. Jane is the dominant EMR in BC physio and we integrate with it natively — appointments flow both ways, charts stay clean.
Yes — Voice → Report outputs accept the codes and language ICBC and WSBC require. Every output is reviewed and editable by the physiotherapist before submission; the AI assists, the clinician signs off.
The AI is configured to sound like a polite human receptionist. We let you adjust the tone, name, and voice. If a patient says they'd rather talk to a person, the call routes immediately.
Start with the free Scan. Then the Blueprint: a written plan, credited to your build.