Jane runs the clinic. We catch the patients who never reach it.
Yes, we work alongside Jane. It is a Canadian clinic platform with strong online booking, charting and billing, and clinics that use it rarely want to leave. The gap we see is before and after the booking: the phone that rings while everyone is treating, the new patient who calls instead of booking online, the patient who finished a plan of care and quietly never came back. That is the part we build.
What we add
New patients who call instead of booking online get answered, their questions handled and are sent into your Jane booking with the right treatment type.
Patients who stop booking before their plan is finished get a gentle check in, so recovery and your schedule stay on track.
People who have not been in for months are invited back with a short personal message and a real time.
A review ask when a patient finishes care, which is when they are most grateful.
What we do not touch
Jane is built for clinics and most of our clinic clients love it. We do not touch the parts it does well.
Why it matters
Online booking only helps patients who are comfortable booking online. Many clinic patients still call, and if nobody answers while the team is treating, that patient books elsewhere.
The patients who drop off mid plan are the most invisible loss in a clinic. No system shows you the visits that never got booked. We start with the free Scan to show where it is happening for you.
How we connect depends on what Jane exposes for your account. Where a direct connection is not available, we send patients into your Jane booking link and your team sees everything there. We will tell you which applies before you commit.
FAQ
No. Jane stays your clinic system. We work around it.
It does, for appointments that exist. We focus on patients who have not booked: callers, people who dropped a plan of care and lapsed patients.
No. We do not need clinical notes to answer calls or send booking messages, and we set things up so we never handle them.
You do. Your Jane data stays in Jane. Anything in our system is yours to export at any time.
The free Scan takes about a minute. If Jane already covers something, it says so and we do not sell it to you.