EASYWORKSFind out if it is worth connecting at all.
The free Scan takes about a minute. If FieldEdge already covers something, it says so and we do not sell it to you.
FieldEdge dispatches the job. We make sure the call becomes one.
Yes, we build around FieldEdge. It is made for HVAC, plumbing and electrical contractors who run service agreements and a busy dispatch board. The leaks we see are on the phone: overflow on a hot July afternoon, calls after hours and on weekends, and agreement customers who do not book their tune ups. We cover those, and FieldEdge stays where your dispatchers work.
What we add
Calls your dispatchers cannot reach get answered, sorted by your emergency rules and booked.
Agreement customers due for maintenance get a message with real times, so the visits actually happen.
Replacement and install quotes get a timed follow up until the customer decides.
A review ask after completed work, with replies handled in your voice.
What we do not touch
FieldEdge is built for service contractors. The dispatch board stays yours.
Why it matters
Peak season is when the phone matters most and when it is hardest to answer. Every unanswered call in a heat wave is a high value job going to a competitor.
We start with the free Scan. It shows how calls are being handled and where the gaps are, and if FieldEdge already covers something, we leave it.
Some connections are straightforward and some are not, depending on your setup. We will tell you which on the first call.
FAQ
No. FieldEdge stays your system of record.
Yes. You define what pages the on call tech and what books for the morning, and it follows that.
Only if you want it to, using your wording and your pricing.
You do. Customer records stay in FieldEdge. Anything in our system is exportable on request.
EASYWORKSThe free Scan takes about a minute. If FieldEdge already covers something, it says so and we do not sell it to you.