← Med Spas

Med Spa Booking After Hours

They decide at 11pm. Be there at 11pm.

Aesthetic decisions get made late at night, scrolling, after seeing a before and after on Instagram. That is when the client sends the DM or opens your website. If the answer comes at 10 the next morning, the moment has passed or someone else answered. We keep your clinic open for questions and consult booking at any hour, across the channels your clients already use.

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The DM

An Instagram DM at 11:08pm.

Clienthi how much is a facial
Your clinicHi! Our facial menu and prices are here [link]. Is this your first time with us?
Clientyes. I have an event in 2 weeks, is that enough time?
Your clinicTwo weeks is usually plenty for a facial, and our aesthetician can confirm at your visit. Want me to book you this week? I have Thursday 4pm or Friday 10am.
Clientfriday
Your clinicBooked for Friday at 10. Confirmation is on the way by text.

An illustration of the flow, written for this page. Your version uses your services, your hours and your rules.

After hours today

  • DMs and form fills sit until morning
  • Clients compare three clinics and book the first reply
  • Online booking that only lists services, not answers

With Easyworks after hours

  • Replies within a minute, any hour
  • Questions answered from your approved menu and policies
  • Consults and treatments booked into real availability
  • Deposits collected where your policy requires them
  • Your team wakes up to a list of booked clients

How it gets set up

Same rules as your front desk, longer hours.

  1. We load your menu, prices you publish, policies and deposit rules.
  2. We connect Instagram, Facebook, website chat and text to one inbox.
  3. Consults and approved treatments book into your software. Anything else is held for your team.

Built alongside Boulevard, Zenoti, Vagaro, Mindbody, Fresha and Square Appointments, so nothing moves out of the software you already run.

FAQ

After hours booking questions.

No. You choose which services can be booked directly and which always start with a consult. It follows that list.

Yes, where your booking software supports deposits, it can send the link and confirm once paid.

It does not answer them. It tells the client a clinician will reply during clinic hours and flags the message for your team.

You do. The phone number, the Google profile, the customer list and the conversations stay yours. If you ever leave, you take all of it.

Same trade, next leak

Other fixes for med spas.

Answering service and AI receptionist

Every enquiry answered while you are with a client.

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Lead and consultation follow up

Enquiries and undecided consults followed up.

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Rebooking and treatment reminders

Clients due for their next treatment, rebooked.

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Google reviews for med spas

The first thing a new client checks.

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EASYWORKS

Find out how many DMs go cold overnight.

The free Scan takes about a minute and shows where this is leaking for you. If it is not, it says so.

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