← Med Spas

Med Spa Lead and Consultation Follow Up

Thinking about it is not a no.

A client asks about pricing and goes quiet. Another comes in for a consult, loves the plan and says she wants to think about it. Both are warm, and both usually drift away because nobody follows up. Aesthetic decisions take time and a little reassurance. We follow up every enquiry and every open consult on a gentle schedule, answer the questions that come back, and book them when they are ready.

Run the free Scan See a follow up

The follow up

Five days after a consultation.

Your clinicHi Jess, it was lovely meeting you on Tuesday. Any questions come up about the plan Nurse Amy put together?
ClientMostly wondering about downtime, I have a wedding in a month
Your clinicGood question to ask. Amy will text you directly today about timing for your plan, since that depends on the treatment. Want me to hold a spot next week in case the timing works?
ClientYes please
Your clinicHolding Wednesday at 6pm for you. Amy will be in touch this afternoon.

An illustration of the flow, written for this page. Your version uses your services, your hours and your rules.

Without follow up

  • Price enquiries answered once, then gone
  • Consults that end in "let me think about it" are never revisited
  • Paid ads bring leads that nobody nurtures
  • No idea how many consults turned into treatments

With Easyworks follow up

  • Every enquiry followed up for two weeks, gently
  • Every open consult checked in with at the right time
  • Clinical questions passed to your injector by name
  • Stops the moment they book or say no
  • A monthly count of consults to treatments

How it gets set up

Built around how your consults actually go.

  1. We map where enquiries come from: phone, website, Instagram, ads.
  2. We write two sequences with you, one for enquiries and one for consults that did not book.
  3. Replies come to one inbox and anything clinical is routed to the right person.

Built alongside Boulevard, Zenoti, Vagaro, Mindbody, Fresha and Square Appointments, so nothing moves out of the software you already run.

FAQ

Follow up questions.

Not if the tone is right. Short, warm messages spaced out over two weeks, written with you and approved by you. No discount pressure unless you choose to offer one.

Yes. Leads from Meta and Google forms come into the same sequence within a minute of submitting.

Yes. Monthly you see enquiries, consults booked, consults converted, and which messages got replies.

To get started, $600 to $1,500 one time, then $200 to $800 a month. Those are starting points, not a fixed menu; the final price depends on what you need and what we agree on together. After the build it is month to month, 30 days notice, no exit fee.

Same trade, next leak

Other fixes for med spas.

Answering service and AI receptionist

Every enquiry answered while you are with a client.

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Booking after hours

11pm is when clients decide.

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Rebooking and treatment reminders

Clients due for their next treatment, rebooked.

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Google reviews for med spas

The first thing a new client checks.

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EASYWORKS

Count the consults that said "let me think about it".

The free Scan takes about a minute and shows where this is leaking for you. If it is not, it says so.

Run the free Scan